Kinston Community Health Center Names Teresa Sugg 2026 Employee of the Year

Kinston Community Health Center (KCHC) is proud to announce Teresa Sugg as its 2026 Employee of the Year.

A native of Greene County and a graduate of North Lenoir High School, Sugg began her career with Chick-fil-A at Vernon Park Mall in 2001 before joining KCHC in 2013. She initially worked in Telemedicine Care and later that year transitioned into the role of Certified Medical Assistant. In 2018, she was promoted to Lead Certified Medical Assistant, a role she continues to serve under the supervision of Stephanie Tyndall and now Lauren Hawkins.

Sugg was formally recognized at the 2025 KCHC Staff Christmas Party on December 19. While she was visibly surprised by the announcement, her coworkers were not. She was nominated by supervisors and peers across departments for her dependability, positive attitude, and willingness to go above and beyond for patients and staff alike.

Colleagues described Sugg as loyal, hardworking, and consistently willing to help wherever needed—often bridging gaps between clinical staff, the front desk, patient access, and the call center. Nominations highlighted her professionalism, problem-solving skills, and ability to maintain a positive attitude even during periods of staffing shortages.

Sugg says her passion for healthcare began at the age of 12 following the passing of her grandfather. “I love helping people,” she said. “I just don’t know what else to do.” She credits her coworkers, supervisors, and KCHC leadership for the support that has allowed her to grow in her career.

“One of the things that makes me feel most appreciated is coming back from PTO and hearing people say, ‘We missed you,’” Sugg shared. “That lets me know I have a place here.”

Suzanne Freeman, CEO of KCHC, praised the selection, stating, “We have many great people at KCHC, and Teresa is among the very best. This recognition is truly well deserved and I couldn’t be more excited for her.”

Sugg currently resides in Kinston with her fiancé and their four children.

Known for her humility, she does not seek recognition, making the honor especially meaningful as KCHC celebrates her throughout 2026.