Lenoir County welcomes new Emergency Services Director ahead of hurricane season
With hurricane season approaching, Lenoir County’s new Emergency Services Director is already working to ensure the community is prepared.
Norman Bryson stepped into the role in January, bringing more than three decades of public safety experience to the position. Bryson previously served as Emergency Services Director in Onslow County, where he began his career as a volunteer firefighter nearly 35 years ago.
“We’ve had lots of experiences with disasters over the years,” Bryson said. “Hopefully while I’m here in Lenoir County, we won’t have as many as I’ve seen in the past.”
Bryson, originally from Sampson County, is currently in the process of relocating to Lenoir County with his wife. He emphasized his commitment to making the department more visible and accessible to the public.
“We want people to be able to see us more,” Bryson said. “We’re working to be more forward-facing and engaged with the community.”
As hurricane season nears, Bryson said communication and preparedness will be key. His department plans to use Facebook Live and other social media updates during emergency events, similar to recent responses during winter storms. He also aims to expand community education through public events and outreach.
Bryson noted that Lenoir County’s geography and hazards differ from those of his previous post. While Onslow County faced storm surges as a coastal and military area, Lenoir’s primary concerns include river flooding, manufacturing infrastructure, and transportation risks, such as major train routes.
“We’re working with staff to further identify those hazards and develop plans in case of emergencies,” he said.
Bryson believes Lenoir County currently ranks in the middle compared to other counties across the state in terms of preparedness, but he sees opportunity for growth. Upcoming priorities include conducting full-scale training exercises and expanding the Community Paramedic Program.
The program, currently focused on post-hospital cardiac and stroke care, is being developed to include field response for mental health crises and overdose incidents.
“We have a strong EMS system and 911 center, and our fire marshals are out there doing inspections,” Bryson said. “But there’s always more we can do.”
As National Telecommunicator Week is recognized nationwide, Bryson also praised the county’s 911 staff and emphasized the importance of honoring their role in emergency response.
“Since arriving, I’ve been working with a great team, many of whom have grown into leadership roles from within the community,” he said. “Their local knowledge is invaluable, and I’m proud to be working alongside them.”
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