Help Wanted: Workforce Innovation and Opportunity Act Career Advisor

Salary: $33,000 - $38,000 Annually

Workforce Innovation and Opportunity Act Career Advisor

The Workforce Innovation and Opportunity Act (WIOA) Career Advisor will perform case management functions, and other tasks associated with the recruitment, assessment, training, and placement of WIOA eligible customers.

Qualifications

·         Bachelor's degree from a regionally accredited institution with a degree in human services, human resource management, psychology, business, or social work; or an equivalent combination of education and experience

·         Proficiency in multiple languages would be a plus for this position

·         Must have a valid North Carolina driver's license

Working Conditions 

·         Office environment 

·         Infrequently lifting and carrying items up to 15 lbs. 

·         Infrequently bending and twisting at the waist 

·         Evening and weekend work hours; frequently sitting at a desk or workstation using a computer display, keyboard, mouse, and telephone 

·         Infrequently traveling between buildings on campus, between campuses, and to off-campus sites

Essential Functions and Responsibilities

The duties of the WIOA Career Advisor include, but are not limited to: 

·         Ensure that all program compliance measures are met as defined in the WIOA charter and performance standards

·         Manage a variety of workforce development activities including recruitment, intake, assessment, eligibility determination, case management, enrollment, counseling, education/employment placement, and follow-up of program participants and making referrals to other county service agencies 

·         Oversee customer care through continuity and complete services including timely documentation and review of services to customers

·         Meet individually with customers to develop an Individual Education/Employment Plan and assist with locating appropriate services to meet the plan objectives

·         Perform assessments including administering and interpreting of career and aptitude inventories and testing for math and reading skills

·         Conduct orientation sessions, workshops, job clubs, and other group presentations for clients

·         Meet and/or exceed program benchmarks

·         Participate in all staff related events as required including, but not limited to, training, staff meetings, and one-on-one meetings with the Director of WIOA Title I Programs/NCWorks Career Center Manager as needed

·         Respect and protect the privacy of participants when gathering, recording, storing, and sharing confidential information

·         Complete all required reports in a timely manner

·         Assist with customer outreach using various social media platforms

·         Identify potential employers and develop work site agreements, contracts, or related documents; conduct follow-up and evaluation of participant placements to provide counseling and problem-solving for clients and employers; assist clients with transportation and other basic needs 

·         Participate in marketing of program and monthly staff meetings

Notice of Nondiscrimination

Lenoir Community College is an Equal Opportunity Employer. The College complies with existing federal, state, and local laws and regulations regarding nondiscrimination. The College prohibits discrimination against and/or exclusion from participation in any benefits or activities by any person, either on the staff and faculty or in the student body, on the grounds of race, color, creed, religion, national origin, gender, age, political affiliation, or disability.