Kinston Petsense Among Dozens of Stores Closing Across the U.S.
The Petsense by Tractor Supply store in Kinston is slated to close as part of a nationwide reduction in the company’s pet specialty store operations, according to a notice sent to local customers.
The letter, sent to customers this week, states the closure is part of “a broader effort to strengthen our business and continue investing in the future of pet care.”
“We’ve made the difficult decision to close a number of Petsense locations over the coming weeks, including your local store,” the company wrote.
The notice acknowledges the closure may be disappointing for customers but says the company remains committed to serving pet owners through its remaining Petsense by Tractor Supply locations, Tractor Supply stores and online.
The company said Neighbor’s Club memberships, rewards, gift cards and store credits will remain active and can continue to be used at remaining Petsense by Tractor Supply stores and Tractor Supply locations.
The letter does not provide a closing date for the Kinston store or explain why it was selected for closure.
The announcement follows Tractor Supply Co.’s second-quarter earnings report, in which the company disclosed plans to close approximately 75 Petsense locations nationwide as it works to improve the performance of its companion animal business.
Customers with questions about rewards accounts, gift cards, returns or store credits are encouraged to contact Tractor Supply’s Customer Solutions team or visit the company’s website for information about nearby locations and online services.
The company thanked customers for their loyalty, saying it looks forward to continuing to serve them through its remaining Petsense by Tractor Supply and Tractor Supply stores.
